{"id":91229,"date":"2025-02-28T11:08:15","date_gmt":"2025-02-28T10:08:15","guid":{"rendered":"https:\/\/webfixtool.com\/blog\/?p=91229"},"modified":"2026-02-19T17:28:59","modified_gmt":"2026-02-19T16:28:59","slug":"how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes","status":"publish","type":"post","link":"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/","title":{"rendered":"How to Troubleshoot Your Website Like a Pro with DIY Fixes"},"content":{"rendered":"\n<p>You are a smart, talented, and successful entrepreneur. You know how to do a lot of things, but how do you feel about your website? Even if you\u2019re not a web designer, there are some easy DIY fixes you can do to troubleshoot your website when it\u2019s not working the way you want it to.<\/p>\n\n\n\n<p>If you\u2019re just getting your website set up, check out our Website Setup Guide.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_71 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#1_Check_if_Your_Site_is_Down_for_Everyone_or_Just_You\" title=\"1. Check if Your Site is Down for Everyone or Just You\">1. Check if Your Site is Down for Everyone or Just You<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#2_Clear_Your_Cache\" title=\"2. Clear Your Cache\">2. Clear Your Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#3_Test_Different_Browsers\" title=\"3. Test Different Browsers\">3. Test Different Browsers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#4_Check_for_Any_WordPress_or_Plugin_Updates\" title=\"4. Check for Any WordPress or Plugin Updates\">4. Check for Any WordPress or Plugin Updates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#5_Deactivate_Your_Plugins\" title=\"5. Deactivate Your Plugins\">5. Deactivate Your Plugins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#6_Check_Your_htaccess_File\" title=\"6. Check Your .htaccess File\">6. Check Your .htaccess File<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#7_Look_at_Your_Error_Log\" title=\"7. Look at Your Error Log\">7. Look at Your Error Log<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#8_Contact_Your_Host\" title=\"8. Contact Your Host\">8. Contact Your Host<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#9_Verify_Your_DNS_Settings\" title=\"9. Verify Your DNS Settings\">9. Verify Your DNS Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#10_Review_Your_File_and_Folder_Permissions\" title=\"10. Review Your File and Folder Permissions\">10. Review Your File and Folder Permissions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#11_Validate_Your_SSL_Certificate_and_Security_Settings\" title=\"11. Validate Your SSL Certificate and Security Settings\">11. Validate Your SSL Certificate and Security Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#12_Clear_Your_CDN_Cache_or_Enable_Debug_Mode\" title=\"12. Clear Your CDN Cache or Enable Debug Mode\">12. Clear Your CDN Cache or Enable Debug Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"#\" data-href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Check_if_Your_Site_is_Down_for_Everyone_or_Just_You\"><\/span><strong>1. Check if Your Site is Down for Everyone or Just You<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019re experiencing an issue with your website, the first step is to determine who the issue is impacting. This will help you know if the problem is with your website or with your internet connection.<\/p>\n\n\n\n<p>You can easily check if your website is down for everyone or just you by using a free tool like IsItDownRightNow. Just enter your website\u2019s URL and the tool will let you know if your website is down or if it\u2019s just you. You can also use <a href=\"https:\/\/infotracer.com\/reverse-ip-lookup\/\">IP address lookup<\/a> tools to check for potential geolocation-based access issues or server blockages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Clear_Your_Cache\"><\/span><strong>2. Clear Your Cache<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When you visit a website, your browser stores all the data from the site so that it doesn\u2019t have to pull all the information from the server each time. This is called caching.<\/p>\n\n\n\n<p>Caching is a good thing, as it helps websites load faster. However, if you\u2019re working on your website and you can\u2019t see the changes you\u2019ve made, it could be because your browser is loading the cached version of the site.<\/p>\n\n\n\n<p>To fix this, you need to clear your cache. You can do this in your browser settings. If you\u2019re using a WordPress website, you can also clear your cache from your dashboard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Test_Different_Browsers\"><\/span><strong>3. Test Different Browsers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Even if you\u2019re not a web developer, you\u2019ve likely heard the term \u201cbrowser compatibility\u201d before. It\u2019s a term used to describe how well a website performs in different web browsers. And it\u2019s a big deal.<\/p>\n\n\n\n<p>Your website may look perfectly fine in Chrome, but if you\u2019ve never checked it out in Firefox, Safari, or Internet Explorer, you could be missing out on some major issues.<\/p>\n\n\n\n<p>The good news is that you don\u2019t need to have every web browser installed on your computer to test your site. There are a number of free tools available that will show you what your website looks like in different browsers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Check_for_Any_WordPress_or_Plugin_Updates\"><\/span><strong>4. Check for Any WordPress or Plugin Updates<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Updates are a common part of website maintenance. Regularly updating your website and its plugins is an easy way to keep everything running smoothly and prevent any potential issues.<\/p>\n\n\n\n<p>Sometimes, a plugin can cause a conflict that results in a website error, especially if you&#8217;re using <a href=\"https:\/\/simtechdev.com\/blog\/outdated-websites\/\">outdated websites<\/a> with legacy plugins that haven&#8217;t been updated in a long time. To troubleshoot this, simply deactivate your plugins. This will help you determine if a plugin is causing the issue. If deactivating the plugins resolves the issue, then you\u2019ll need to reactivate the plugins one by one until you find the one causing the problem. If that doesn\u2019t work, you may need to update the plugin or contact the plugin developer for support.<\/p>\n\n\n\n<p>To check for updates, log in to your WordPress dashboard and click on \u201cDashboard\u201d in the left-hand menu. Then, click on \u201cUpdates.\u201d<\/p>\n\n\n\n<p>If there are any updates available, you\u2019ll see a list of them here. You can update your WordPress installation and any plugins that have updates available by clicking on the \u201cUpdate Now\u201d button next to each one.<\/p>\n\n\n\n<p>Before you update anything, it\u2019s a good idea to make a backup of your website. This way, if anything goes wrong during the update, you can easily restore your website to its previous state.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Deactivate_Your_Plugins\"><\/span><strong>5. Deactivate Your Plugins<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you have a <a href=\"https:\/\/www.helloroketto.com\/articles\/hubspot-for-wordpress\">WordPress website<\/a>, you know that <a href=\"https:\/\/curiousblogger.com\/free-wordpress-plugins-for-bloggers\/\">WordPress plugins<\/a> are a great way to add functionality to your site. However, sometimes a plugin can cause a conflict that results in a website error.<\/p>\n\n\n\n<p>To troubleshoot this, simply deactivate your plugins. This will help you determine if a plugin is causing the issue. If deactivating the plugins resolves the issue, then you\u2019ll need to reactivate the plugins one by one until you find the one causing the problem. If that doesn\u2019t work, you may need to update the plugin or contact the plugin developer for support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Check_Your_htaccess_File\"><\/span><strong>6. Check Your .htaccess File<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you are on an Apache server, your .htaccess file is a powerful tool that can be used to make changes to your website.<\/p>\n\n\n\n<p>However, if it is not configured correctly, it can also be the cause of a lot of issues. If you are experiencing a 500 error, it is a good idea to check your .htaccess file for errors.<\/p>\n\n\n\n<p>If you don\u2019t know how to access your .htaccess file, you can use an FTP client like FileZilla to connect to your server and download the file.<\/p>\n\n\n\n<p>Once you have the file, you can open it in a text editor and look for any errors. If you are not sure what you are looking for, you can try commenting out (adding a # to the beginning of the line) any code that you are unsure of.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Look_at_Your_Error_Log\"><\/span><strong>7. Look at Your Error Log<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019ve tried all of the above and your website is still having a problem, it\u2019s time to check your server\u2019s error log. This can be a bit more technical, but it\u2019s a great way to find out what\u2019s going on.<\/p>\n\n\n\n<p>An error log is a file that records errors on your website. If you&#8217;re running an online store, integrating <a href=\"https:\/\/www.cs-cart.com\/blog\/top-5-crm-systems-for-small-and-medium-sized-ecommerce-stores\/\">eCommerce CRM software<\/a> can help you track customer interactions and website issues more effectively, ensuring you never miss a critical error that could impact sales. Businesses use <a href=\"https:\/\/formstory.io\/learn\/lead-scoring\/\">lead scoring <\/a>techniques to analyze customer interactions, identifying high-value prospects based on their engagement history. If you\u2019re using cPanel, you can access your error log by clicking on \u201cError Log\u201d in the \u201cMetrics\u201d section. If you\u2019re not using cPanel, you can check with your hosting provider to see how you can access your error log.<\/p>\n\n\n\n<p>Once you\u2019ve found your error log, look for any recent errors. If you see any, try to search for them in Google to see if you can find a solution. If you can\u2019t find a <a href=\"https:\/\/vitaldesign.com\/wordpress-enterprise-solution\/\">WordPress solution<\/a>, you may need to contact your hosting provider or a developer for help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Contact_Your_Host\"><\/span><strong>8. Contact Your Host<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019re still having trouble figuring out what\u2019s wrong with your website, contact your hosting provider. They may be able to give you some insight into what\u2019s going on.<\/p>\n\n\n\n<p>If your website is hosted on a shared server, there may be an issue with the server itself. If that\u2019s the case, your hosting provider will be able to fix it for you. Understanding the <a href=\"https:\/\/www.servers.com\/news\/blog\/bare-metal-provisioning\">provisioning of a bare metal server<\/a> can clarify how resources, networking, and scaling are configured at the infrastructure level.<\/p>\n\n\n\n<p>If you have a dedicated server, your hosting provider can help you troubleshoot the server itself using <a href=\"https:\/\/betterstack.com\/community\/comparisons\/infrastructure-monitoring-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">infrastructure monitoring tools<\/a> to see if that\u2019s the issue.<\/p>\n\n\n\n<p>If your website is hosted on a cloud server, your hosting provider can help you troubleshoot the server and the cloud infrastructure to see if that\u2019s the issue. Choosing <a href=\"https:\/\/www.cantech.in\/dedicated-servers\/bare-metal-server\" target=\"_blank\" rel=\"noreferrer noopener\">Cheap Bare Metal Server Hosting India<\/a> can also give you direct access to resources that make troubleshooting easier.<\/p>\n\n\n\n<p>Your hosting provider should be able to give you some insight into what\u2019s going on and help you fix the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Verify_Your_DNS_Settings\"><\/span><strong>9. Verify Your DNS Settings<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sometimes, your website might seem down when it\u2019s actually a DNS hiccup. Use a DNS lookup tool to ensure your domain is correctly pointing to your server. Misconfigured records or propagation delays can lead to unexpected downtime, so a quick check here can save a lot of head-scratching. If you\u2019re looking for ways to enhance DNS security, exploring <a href=\"https:\/\/controld.com\/blog\/best-dnsfilter-alternatives-competitors\/\" target=\"_blank\" rel=\"noreferrer noopener\">DNS Filter alternatives<\/a> can help protect your site from malicious traffic and reduce downtime risks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Review_Your_File_and_Folder_Permissions\"><\/span><strong>10. Review Your File and Folder Permissions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Incorrect file or folder permissions can cause errors that are hard to spot at first glance. Log in to your server via FTP or your hosting control panel and confirm that your files are set to the recommended permissions (typically 644 for files and 755 for folders). This can resolve issues where your site isn\u2019t loading certain assets or pages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"11_Validate_Your_SSL_Certificate_and_Security_Settings\"><\/span><strong>11. Validate Your SSL Certificate and Security Settings<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If your website uses HTTPS, an expired or misconfigured SSL certificate might be the culprit behind access issues or browser warnings. Double-check that your SSL certificate is current and properly installed. Also, review any recent changes to your security settings that might inadvertently block legitimate traffic.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"12_Clear_Your_CDN_Cache_or_Enable_Debug_Mode\"><\/span><strong>12. Clear Your CDN Cache or Enable Debug Mode<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For those using a Content Delivery Network (CDN), outdated cached content might be serving up old or broken pages. Purging your CDN cache ensures visitors get the latest version of your site. Alternatively, if you\u2019re troubleshooting more technical issues, enabling debug mode in your CMS can provide detailed error messages that pinpoint the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Troubleshooting your website is an important, yet time-consuming task. If you find that you don\u2019t have the time necessary to dedicate to your website, you might want to consider hiring a professional web design and development company.<\/p>\n\n\n\n<p>At Revenue River, we\u2019re passionate about web design and development. Our team of experts can help you build a website that will help you reach your business goals, you can also consider this <a href=\"https:\/\/www.ecommercemarketingpodcast.com\/best-wix-affiliate-apps\/\">affiliate plugin<\/a> to build your websiteFor more information, please feel free to reach out to us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You are a smart, talented, and successful entrepreneur. You know how to do a lot of things, but how do you feel about your website? Even if you\u2019re not a web designer, there are some easy DIY fixes you can do to troubleshoot your website when it\u2019s not working the way you want it to. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":184,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","site-transparent-header":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"categories":[7],"tags":[],"class_list":["post-91229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Troubleshoot Your Website Like a Pro with DIY Fixes - WEBFIXTOOL BLOG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webfixtool.com\/blog\/how-to-troubleshoot-your-website-like-a-pro-with-diy-fixes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Troubleshoot Your Website Like a Pro with DIY Fixes - WEBFIXTOOL BLOG\" \/>\n<meta property=\"og:description\" content=\"You are a smart, talented, and successful entrepreneur. You know how to do a lot of things, but how do you feel about your website? Even if you\u2019re not a web designer, there are some easy DIY fixes you can do to troubleshoot your website when it\u2019s not working the way you want it to. 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